Last updated 27 September 2026
Privacy policy
Information We Collect
When you use SchoolVita, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you provide when submitting an inquiry or creating an account.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring URLs.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Location Data: General geographic location based on your IP address to provide relevant school recommendations.
How We Use Your Information
We use the information we collect to:
- Connect families with schools that match their preferences and requirements.
- Process and respond to your inquiries and requests.
- Improve and personalize your experience on our platform.
- Send relevant communications about schools, guides, and educational resources (with your consent).
- Analyze usage patterns to improve our services and content.
- Prevent fraud and ensure the security of our platform.
Cookies
SchoolVita uses cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Preference Cookies: Remember your settings and preferences.
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.
Data Sharing
We may share your information in the following circumstances:
- With Schools: When you send an enquiry, your contact details and enquiry are shared with the school or schools you chose, so they can respond to you directly. Schools may pay us for receiving enquiries.
- Service Providers: We work with trusted third-party providers for hosting, analytics, and email delivery who process data on our behalf.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.
We do not sell your personal information to third parties for marketing purposes.
Enquiries and who receives them
When you send an enquiry, we store the details you give us (your name, email, phone number, your child's age or year group and your message) and send them to the school or schools you selected, so their admissions teams can contact you. We do not pass your enquiry to any school you did not choose, and we do not sell your details to advertisers or data brokers. Schools that receive enquiries may pay us for that service.
We also send you a confirmation email. You can ask us at any time to stop sharing, correct or delete your enquiry by writing to hello@schoolvita.com.
Our own visitor statistics
We count visits with our own first-party statistics, hosted on our servers. We do not store your IP address for this: it is combined with your browser's user agent and a random value that is discarded every day to form an anonymous key, and then dropped. We record the pages you view, how long they were open, how far you scrolled, where you came from (the referring site, never its full address) and actions such as sending an enquiry or visiting a school's website. Your country comes from our network provider, not from your address.
Only if you accept cookies do we set one first-party cookie (sv_visitor, a random identifier) so we can recognise a return visit. These statistics are kept for 13 months and then deleted.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and regular security assessments.
While we strive to protect your data, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and exercise caution when sharing personal information online.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to the processing of your data for certain purposes.
- Portability: Request your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw previously given consent at any time.
To exercise any of these rights, please contact us at hello@schoolvita.com.
Children's Privacy
SchoolVita is designed for parents, guardians, and educators. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@schoolvita.com
Last updated: September 2026